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FAQs

  • 1. What is IC-1101.com?

    IC-1101.com is an independent distributor of electronic components, Integrated Circuits (ICs) Semiconductors, Capacitors, IGBTs/FETs Modules, Memory, Diode, Transistor triode, Rectifiers and other Electronic Components. An ISO9001:2008 Certified Company. Our stock ourced from electronic component manufacturers and their authorized agent. Most of these products are available for immediate fulfillment. All the parts are warranty 100% new original with perfect functions.
  • 2. What is your Privacy Policy?

    When you place an order on IC-1101.com, we collect personal information such as your name, phone number, address and email address. We use this information ONLY to fulfill your order. We do NOT sell information gathered on this site to other companies.
  • 3. Do you accept PayPal.

    Yes, PayPal is fastest way and protect your benefit, you can trstu with you, we can accept PayPal when the order below USD1000.00, for paypal’s fees is high, if more than US$1000.00, we advise to use payment via Telegraphic Transfer to our IC Compoennts Limited account. You can trust us.
  • 4. What is the warranty on the parts you sell and Return Policy

    We guarantees the quality for 60 days, since the parts were shipped. All parts will inspected before shipment. If the parts you receive don't meet the form, fit and function specs of the manufacturer, we will replace the parts or refund your money.

    Our policy is: If the parts are rejected on incoming inspection for non-functional reasons, you need to contact us within 7 business days to request an RMA. If you have any failures or problems with the parts during production, installation or testing, please contact us : info@ic-1101.com
  • 5. There is no price on the product page – What do I do?

    You can send RFQ/Quote (URL: IC-1101.com ) Inquire Online or Call Us or Email Us at info@ic-1101.com to recheck the price and stock information. We will offer our quotation for you soonest and after your confirm order, we will send our proforma invoice for you to make the payment.
  • 6. What will be the shipping cost?

    Free shipping anywhere in HongKong on orders over $100.00 by express.
    Reference DHL if the weight is 0.00kg-1.00kg, the shipping cost is USD60.00, more detail cost is depend on the package’s weight, the detail cost, please kinliy contact us. Email is info@ic-1101.com

    If you need any faster shipping method, you can always provide your carrier account # during checkout. (UPS, FedEx/TNT or DHL)
  • 7. When my order will ship?

    All items available on IC-1101.com are stock in our warehouse, so most orders received after your payment, it will need be same day or need lead time 1-2day to process shipment. The detail is offer in our quotation list.
  • 8. Do you fill orders for small quantities?

    Currently all parts available for sale at IC-1101.com are stocked in our warehouse. it is not feasible to fulfill orders under $100.00 without incurring loss on our part. For that reason we have the following policy:

    We add min. order fee for all orders under $100.00. To avoid the min. order fee, we encourage our customers to place orders for $100.00 or more.
  • 9. Can I find obsolete electronic components at IC-1101.com?

    Yes you can. Component Electronics has the ability to provide its customers with the most current product as well as the hard to find electronic parts. If you do not find an item you looking for. We can locate hard to find components, as long as they exist on this planet. Just send us an email or give us a call
  • 10. How do I find the part I am looking for on your website?

    We have made searching our inventory fast and easy from anywhere on our site. On the any of top IC-1101.com web page, Simply enter your part number and click "Search". You will get a set of results, locate the part you are looking for. Then you can submit a Request For Quote or RFQ online, Our IC-1101.com terms's sales associate will contact you shortly with price and delivery by Email.
  • 11. Will I get a tracking number and a copy of an invoice?

    Yes, Once your order has been shipped. We will email the tracking # to you, after the goods arrived your company, we will send the feedback to you. If you need the invoice you can send inquires to you.
  • 12. Do I need to register to look for an item?

    You don’t need register to send RFQs, you can send the iqnuries online directly. We will send quotation by email to you.
  • 13. Can I get Net terms?

    We have a great number of customers ranging from ongoing repeat customers to one-time buyers. Net Terms can be extended to repeat customers following successful payment history with us.
    Thank you your support. If Any More Questions, please email us. Our Email address: info@ic-1101.com Welcome your inquires.